☰
✕
Sign In

Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted May 14, 2019 9:35:42 AM

Fed. Income Tax Refund

Santa Barbara Bank & Trust

 

According to the IRS, my Federal Tax Refund us sent to you on  May 1, 2019.

 

Today is May 14, 2019.  I know you are receiving daily interest on my money.

 

The funds are needed to pay my Business Expenses that are due now.

 

Please deposit my money into my BoA account which I provided to you now

0 1 413
1 Replies
Level 15
May 14, 2019 9:13:06 PM

Your tax refund was not sent to TurboTax.   TurboTax does not handle your refund at all.

Santa Barbara Tax Products Group, LLC  (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction. 

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com 

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service