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New Member
posted Apr 28, 2020 9:18:10 PM

error code IND-025-02

Hello! I keep getting the above error code when trying to file for the stimulus payment.

Im not understanding how to go about fixing it.

Can someone please help?

0 10 2723
2 Best answers
Level 15
Apr 29, 2020 7:30:55 AM

This rejection occurs when the 2018 AGI or signature ID (aka self-select PIN) for the first person on the return is missing. The IRS requires that you provide one of these numbers to e-file your return.

 

Did you enter your 2018 AGI?  

 

There are a few places you can get your 2018 AGI:

  • If you filed your 2018 taxes with TurboTax, sign in and go down to Your tax returns & documents. Select View adjusted gross income (AGI).
  • If you didn’t file your taxes with TurboTax in 2018, the best place to get last year's AGI is from the 1040 form you filed with the IRS. Look on page 2, line 7. If you filed a 1040NR, it'll be on line 35.
  • If you're having trouble locating your 2018 return, the second-best place to get your AGI is from the IRS. You can order a free transcript of your return at the IRS Get Transcript site or you can purchase a full copy of your 2018 return. Both versions will include your AGI.

If you didn't file a 2018 federal tax return (or you haven't filed one yet), enter 0 as your AGI.

Level 15
May 4, 2020 12:22:49 PM

@5155107453 

To revisit the 2018 AGI section in TurboTax Online:

  1. Sign in and open your return, if you haven't already done so.
  2. From the left menu, select File (tap in the upper-left corner to expand the menu on mobile devices).
  3. Select Start next to Step 3 (if needed, revisit Steps 1 and/or 2 to activate Step 3).
  4. Select I want to e-file.
  5. Continue until you see the place to enter your 2018 AGI.

10 Replies
Level 15
Apr 29, 2020 7:30:55 AM

This rejection occurs when the 2018 AGI or signature ID (aka self-select PIN) for the first person on the return is missing. The IRS requires that you provide one of these numbers to e-file your return.

 

Did you enter your 2018 AGI?  

 

There are a few places you can get your 2018 AGI:

  • If you filed your 2018 taxes with TurboTax, sign in and go down to Your tax returns & documents. Select View adjusted gross income (AGI).
  • If you didn’t file your taxes with TurboTax in 2018, the best place to get last year's AGI is from the 1040 form you filed with the IRS. Look on page 2, line 7. If you filed a 1040NR, it'll be on line 35.
  • If you're having trouble locating your 2018 return, the second-best place to get your AGI is from the IRS. You can order a free transcript of your return at the IRS Get Transcript site or you can purchase a full copy of your 2018 return. Both versions will include your AGI.

If you didn't file a 2018 federal tax return (or you haven't filed one yet), enter 0 as your AGI.

Returning Member
May 2, 2020 2:33:59 AM

I haven't filed my taxes in years i put 0

New Member
May 4, 2020 12:16:05 AM

I did not file a 2018 w-2 and i did put 0 for my agi but it still keeps giving me a rejection code ind-025-02 how can i fix it 

Returning Member
May 4, 2020 12:14:51 PM

I did not file 2018 Tax return, don't understand where to enter AGI number.

AGI number is 0

Level 15
May 4, 2020 12:22:49 PM

@5155107453 

To revisit the 2018 AGI section in TurboTax Online:

  1. Sign in and open your return, if you haven't already done so.
  2. From the left menu, select File (tap in the upper-left corner to expand the menu on mobile devices).
  3. Select Start next to Step 3 (if needed, revisit Steps 1 and/or 2 to activate Step 3).
  4. Select I want to e-file.
  5. Continue until you see the place to enter your 2018 AGI.

Level 1
May 5, 2020 6:05:38 PM

It looks like if you did *not* file your  2018 tax return, you *cannot* EFILE using the Stimulus edition of Turbotax.

 

 

It looks like the IRS identifies one by their prior year AGI or their self-selected pin number (from prior year). Since 2019 filers will not have information from 2018 (e.g. AGI or PIN), they cannot efile using the Stimulus edition since it does not offer a place to enter the AGI (e.g. zero).

 

Let me know if anyone finds a work-around other than to use the following IRS link:

https://www.irs.gov/coronavirus/non-filers-enter-payment-info-here

 

New Member
May 5, 2020 9:15:41 PM

I did not file taxes for many years and it keeps telling me I have this code IND - 025 - 02 I'm out of time to file my step for my stimulus check I put 0 in the AGI it said something about I can't e-file first off it tells me to make up my own number what is what does that mean I make it up and it didn't accept it I don't understand I don't have as far as I know or remember maybe back 20 years ago when I was married but I don't know what cuz somebody help please

Expert Alumni
May 6, 2020 8:59:32 AM
New Member
May 7, 2020 10:40:56 AM

What do this mean?

Expert Alumni
May 8, 2020 6:36:24 AM

What does what mean?  Do the answers in this thread not answer your question?