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New Member
posted May 3, 2021 3:40:41 PM

E-mails telling me they are going to take money out of my bank account to pay for tax return,

I keep getting e-mails telling me you are going to take money out of my bank account for last years tax return. There is no money in the account!!! I am a a handicapped 68 year ld living on my social security and a measly pension. we need to work this out.

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2 Replies
Expert Alumni
May 3, 2021 7:39:16 PM

We understand that these are unprecedented times and we’re committed to helping our customers who are experiencing hardships. If you’re in need of assistance, call us by the Tuesday prior to your debit date at 1-888-808-1723 to speak with a trained specialist and mention “auto-debit”, or visit TurboTax Support.

New Member
May 10, 2021 5:41:18 PM

Thank You, very much!!! You topok money out of my account and now I cannot make my mortgage payment!!! I will never use Turbo Tax again and will make sure I will tell everyone I meet to never use Turbo Tax!!!