Your post indicates you are using the TurboTax Live Self-Employed edition with Tax Expert/CPA support. The Live editions are not eligible for free filing for active military.
You need to use the TurboTax regular online editions - https://turbotax.intuit.com/personal-taxes/online/military-edition.jsp
If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2019 online tax return. Click on Clear & Start Over.