Are you referring to the military discount? If so, the military discount is valid for active duty and reservists of an enlisted rank (E-1 through E-9) with a military W2.
- Excludes National Guard members
- Excludes TurboTax Live products
In TurboTax Online, review the questions in My Info in the upper left hand corner of the screen.
Make sure that the questions have been correctly answered at the screen Let's check for some other situations. Make sure that you report a military W-2.