No, you don't get TurboTax Live, which is the product with live help. Military members can file through any TurboTax Online (not CD/desktop or TurboTax Live) product, including TurboTax Free Edition, Deluxe, and Premium.
To ensure that you get the military discount, review your entries in the personal info section.
- Open TurboTax
- Select the dropdown by My info and select Edit
- Select Edit under Personal profile and check your entries
- Make sure that you have shown your military status as of December 31, 2024?
- Make sure that you entered your highest military pay grade in 2024
- Enter an answer for combat zone or hazardous duty area you served in during 2024
- Select a state and select Assignment detail
On the next screen you will see the message: Yes! You qualify for our enlisted military discount.
Refer to the TurboTax Blog TurboTax Offers Free Tax Filing for Military Active Duty and Reserve.