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Level 1
posted Feb 27, 2024 2:24:12 PM

Wells fargo importing keeps crashing Turbo tax

I have tried multiple browsers, clearing cash, restarting my computer, etc. Every time I log into Wells Fargo through turbo tax and start importing my documents, Turbo tax crashes. I don't want to enter all of my 1099-B's manually then have to send paper documents to the IRS. Is this a known issue that will be patched?

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2 Replies
Expert Alumni
Feb 28, 2024 7:47:47 AM

If you are using TurboTax Online, try importing using a different browser.

 

See the following TurboTax Help articles for potential fixes:

Level 1
Mar 5, 2024 8:39:14 PM

I had to change my password on wells fargo to not have any special characters. This let me import my data without turbo tax crashing. Don't forget to change your password back after you are done.