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Level 1
posted Feb 18, 2023 10:06:58 AM

Stuck In Import Loop With Charles Schwab

I'm using the Premier version for Windows.  I follow all the prompts to import from Schwab.  The log-on is successful and I get a webpage with the following: "Success! We got your tax data. You can now return to TurboTax."  When I return to turbotax and hit continue it starts the import all over.  It's an endless loop of "successes".  Anyone else having this issue?

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1 Best answer
Level 1
Feb 18, 2023 10:22:25 AM

Finally got it to work.  I was using the Brave browser and I turned off all of the safety features (tracker blocking, etc) and it went through.

6 Replies
Level 1
Feb 18, 2023 10:22:25 AM

Finally got it to work.  I was using the Brave browser and I turned off all of the safety features (tracker blocking, etc) and it went through.

Intuit Alumni
Feb 20, 2023 12:19:15 PM

Glad to here that the issue is resolved. Thank you for the update.

New Member
Feb 22, 2023 1:58:34 PM

Having the same problem with edge.  Any solutions?

 

Expert Alumni
Feb 22, 2023 4:22:41 PM

@MItch955 says "Finally got it to work.  I was using the Brave browser and I turned off all of the safety features (tracker blocking, etc) and it went through."

 

@lenrlore 

New Member
Mar 11, 2023 7:04:06 AM

Thanks for the post and all the replies.

I had my default browser as MS Edge, so I switched it to Google Chrome in order for the import to work.

Level 1
Feb 26, 2024 8:34:27 AM

Thank you for this!  Solved my problem.  Thinking about going away from TT, as it has gotten so complicated to use, and often asks for an Intuit login.  I had a lot of trouble with that and spent hours on the phone with Intuit, to no avail, and finally had to create a new Intuit account.