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Returning Member
posted Feb 18, 2023 10:42:28 AM

My interface between TurboTax and Intuit arrears flawed? anyone else having difficulty

i start TurboTax and try to import from my broker and all looks good mbut nothing EVER comes back

0 7 1071
7 Replies
Intuit Alumni
Feb 19, 2023 1:40:44 PM

Please try to follow the workaround here to fix the import issue. 

 

Please let us know if we can further assist you. 

Returning Member
Feb 21, 2023 2:55:17 AM

It let me file but it created a hugh problem.

By eliminating the form that was in error it removed an income value.  So it sent an incorrect Fed form.

I have printed the correct fo and will mail today.

I am VERY unhappy with my results!!!!

I tried to  resubmit the correct values but alas I gave up.

Returning Member
Feb 21, 2023 2:56:29 AM

Not an answer that I understand 

New Member
Feb 26, 2023 6:43:31 AM

Yes.  Having similar issue.   Suggested workarounds have not been fruitful so far.  

Intuit Alumni
Feb 27, 2023 12:49:12 PM

If the workaround is not working, please click here to contact us by phone. @adg5 

Returning Member
Feb 17, 2024 3:30:54 AM

I cannot import from brokage accounts.  Have contacted customer service twice.  No help as of yet??

Expert Alumni
Feb 17, 2024 10:31:07 AM

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax.  You can also try a different browser.

 

Also, make sure you have ran all updates. 

 

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.