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Level 3
posted Feb 24, 2024 12:36:47 PM

Keep failing Chase account Tax form import!

Hi,

 

I am currently using the Turbotax Home & business desktop and trying to import tax forms and keeps failing and crashes. Can you help me to do this? I have many transactions in 1099B and I can't manually input them.. So frustrated.

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2 Replies
Alumni
Feb 24, 2024 5:48:07 PM

Dannyapp,

 

I have no idea why the import is failing and you will need to contact Intuit support directly about that.

 

However:

 

Look at the Form 8949 Instructions to see if either of the two exceptions to reporting every transaction individually can be applied in your case.

Expert Alumni
Feb 26, 2024 9:45:52 AM

If you are using TurboTax Online, try importing using a different browser.

 

See the following TurboTax Help articles for potential fixes: