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Level 3
posted Feb 11, 2023 4:39:08 AM

IMPORT OF FIDELITY DATA WILL NOT PULL IN BOTH MY WIFE AND MY OWN 1099-R (CD version Home & BIZ)

Importing Fidelity financial data fails to 'recognize' there are 2, 1099-R's ... one for me and one for my wife (it ONLY imports my 1099-R.  Even stranger - even if we 'start over' in Turbotax and use my wife's Login - it still only grabs MY 1099-R. 

2 70 10509
1 Best answer
Level 2
Feb 11, 2023 8:38:23 AM

I found the answer.  I'm using 2022 Premier CD Download and Firefox.  We have separate Fidelity accounts and downloading Investment Income worked for my account, but when trying hers, I got the same error you did. 

 

Kept tinkering, and found that if you choose a different item to download, it would work.  So then I tried downloading Interest or Dividends, and got a popup window asking for the login information, which allowed me to enter her login information.

 

That allowed me to download all of her information as well.  Let me know if it works for you.

24 Replies
Level 15
Feb 11, 2023 4:48:43 AM

Ok ... in the time it took to write this post you could have simply entered both forms manually since the import funtion is not working well.  Even if you imported the forms you still have to verify the import was done correctly and complete all the follow up screens in that section ... so importing really doesn't do much for you. 

Level 3
Feb 11, 2023 8:02:20 AM

I obviously realize that.  I tried to make this as simple of a 'question/comment' as possible - but the bigger issue is that Turbotax (which I've used for 17(?) years finally began to handle importing Brokerage data really well by 2010, including the very tough issues relating to Future trading which is fairly complicated. 

 

And it has always imported Fidelity account data without any issues - until this year.   What makes me nervous (with this lack of recognizing 2, 1099-R's) is whether it is properly handling ALL my Brokerage stock/option  trades. It's one thing if there are only a few transactions  to manually verify - but what about 100 or more trades?  Is it grabbing all of them - properly handling short vs long (hold) etc. ?   The idea of Turbotax - for me anyway - is not having to spend days transcribing paper reports for entry into a simplistic program.

 

ALL that said - the Biggest issue of all is that Turbotax is now using a slightly different  method of logging into Fidelity (appears 'safer' at first).  But it turns out - after importing the data it is either not closing the port to Fidelity - or is retaining my login information!   That's a major security hole.

 

Level 2
Feb 11, 2023 8:13:20 AM

I'm having the exact same problem where Turbo Tax seemingly won't let you import from multiple brokerage accounts.  Not sure if it's just Fidelity.  It did last year, and now this year, not so much.  The comment on entering these things manually is absurd.  Why do that if it can be downloaded.  No answers yet on Turbo Tax help pages.  Seems like a glitch that can be fixed easily.  I'm hoping so.

Level 2
Feb 11, 2023 8:16:50 AM

That doesn't work well, and potentially a problem when you have hundreds of transactions.

Level 2
Feb 11, 2023 8:38:23 AM

I found the answer.  I'm using 2022 Premier CD Download and Firefox.  We have separate Fidelity accounts and downloading Investment Income worked for my account, but when trying hers, I got the same error you did. 

 

Kept tinkering, and found that if you choose a different item to download, it would work.  So then I tried downloading Interest or Dividends, and got a popup window asking for the login information, which allowed me to enter her login information.

 

That allowed me to download all of her information as well.  Let me know if it works for you.

Level 2
Feb 11, 2023 11:49:10 AM

I had the same problem.  The response from Critter-3 is useless.  If I didn’t want a tax program that worked correctly, I would save $40 and use a pencil.  TurboTax has worked pretty well for me for many years, and I expect no less for 2022.  I want to see the import work correctly for me AND everybody else.

 

I’m using TurboTax 2022 Basic and Google Chrome.  I have five accounts at Fidelity and my wife has two.  We file jointly.  Before 2022, I entered the Username and Password each time I downloaded 1099’s from Fidelity.  Doing it once for me and once for my wife worked as expected.  For 2022, TurboTax just grabbed MY 1099’s from Fidelity, without asking for any credentials, let alone using two-factor authentication.  I don’t know how TurboTax does this, but it looks like a security flaw.

 

I tried changing the Import Options as db9fan suggested.  TurboTax said there was an error and refused to import anything.  After it failed a few more times, I restarted TurboTax and tried again.  It asked for credentials, sent a text to my wife’s phone to verify her identity, and then worked correctly.

 

My tax return appears to be correct now.  However, TurboTax 2022 managed to access my Fidelity accounts, and I have NEVER, at any time, entered Fidelity credentials while TurboTax 2022 was running.  How is TurboTax doing this?  Did they secretly save my password when I imported 1099’s for 2021?  When I re-read this thread, it’s clear that the real problem is that TurboTax is accessing everybody’s financial data without a username, password, or two-factor authentication.

Level 3
Feb 11, 2023 11:59:33 AM

The security issue is beyond a major one.  I reported it to TT a week ago - and while the support person was able to see my screens - I proved it to her.  She said she would send this to a higher level of support.  A week later - the flaw remains. 

 

How or where they are holding onto my Fidelity login info I do not know - but they are doing it.  This is outrageous.

 

I'm increasingly concerned about this as more and more people seem to be discovering it.  This is a hackers dream come true.  And a potential personal nightmare.

Level 1
Feb 11, 2023 12:32:38 PM

I'm using TT deluxe version.  Yesterday, I had the same problem. I entered my wife's data manually. Today, I resumed TurboTax and tried it again. Today it again asked for login information so I entered my wife's login and it worked successfully. Of course, since we have some combined accounts (brokerage), it downloaded duplicate information  which would have to be reviewed and deleted.  Not the way it should work. I sure hope the rest of the TT works correctly, because I use it because I don't want to do all the research myself. This has got to be a common problem for milliions of people. TT needs to fix.

 

Level 3
Feb 11, 2023 1:13:22 PM

I had the 'duplicate' problem with YY (Home/Biz) over 10 years ago!  They didn't fix it until 8 yrs ago.  It appears they broke it for 2022(3).

 

'New programmers' who are messing with things they are not familiar with.  What a mess.

Level 3
Feb 11, 2023 1:28:33 PM

For those having suspected TT 'issues' with security into Fidelity accounts    - may be time to add all possible security measures Fidelity offers:  https://www.fidelity.com/security/overview

 

Changing your Login is also suggested.

 

Level 2
Feb 15, 2023 6:54:26 PM

I cannot get the proper 1099s to import from Fidelity for each different family member with separate brokerage accounts under their own SSNs.  I could do it easily in prior years by selecting from the total list of Fidelity tax forms I have authority over. I haven't found a solution that works for 2022. I cannot see any tax forms for other SSNs in the import list.  I don't get a request to enter Fidelity username and password to direct Turbotax to which accounts to identify to the taxpayer. This is unacceptable and needs to be fixed now.

Level 3
Feb 16, 2023 5:34:55 AM

Its outrageous that TT has not only not fixed this - it's as if they are purposely avoiding it. 

 

What idiot told them to mess with the code?  And they are retaining our Fidelity Passwords!  Only explanation for their ability to get into the accounts without need our Passwords.  

Intuit Alumni
Feb 16, 2023 11:46:22 AM

If you are unable to import the 1099, please check out this FAQ here for better assistance. 

 

If you need further assistance, please click here to speak with us by phone. 

Level 2
Feb 16, 2023 12:34:04 PM

Carissa, please read the posts on this topic before you post a “solution”.  The problem is not that we are too stupid to import our tax forms from Fidelity.  The problem is that TurboTax doesn’t work right.  TurboTax is accessing Fidelity tax data without prompting for a user ID or password, let alone using two-factor authentication.  TurboTax is apparently “remembering” Fidelity credentials from last year.  Since TurboTax doesn’t ask for Fidelity credentials, there is no way to enter your spouse’s Fidelity credentials and import your spouse’s tax forms into TurboTax.  Pyrotecnico called your help line long ago, and got no help.  Please fix this!

Level 3
Feb 16, 2023 1:01:29 PM

On top of the insane lack of security for logging into Fidelity - AND it's inability to properly import and then handle more than 1, 1099-R, there a number of bizarre errors in calculations within the 'flow' from one screen to the next. 

 

Right after manually inputting the last of our 10, 1099's (we are retired, and get a lot of these some big, some small ) ... something that last year took all of 30 mins to complete vs 4 hours today!  ...   the screen jumped to my originally imported Fidelity 1099-R with a whole set of different questions I've never seen before and are unrelated to the 1099-R I had just manually entered.  

 

This is the most bug-ridden TT I have EVER Seen in my 20 yrs of using TT.  So many errors that had to be manually adjusted. And way too many issues to properly list here.   

 

There's No Way I'm submitting my return for another couple weeks as I feel obligated to review at least 2 more times.  So frustrating.  nd no real way to get this to the right (technical) TT people to get these issues resolved.

 

I just don't understand why they had to screw so much with this program.  

Level 2
Feb 17, 2023 2:47:24 PM

This did not work for me.  Help me TT!!!  I can't download my wife's documents from Fidelity.  I'm using the download version of TT Premier.

Level 3
Feb 17, 2023 2:59:13 PM

At the risk of sounding like some of the other 'Experts' ...

 

If all you need is the Fidelity Tax Docs ,,, just logon to Fidelity itself (don't use the TT product at all) and look for 'Documents'. 

 

Then click thru to Tax Documents.  It should list all the Fidelity Tax related Docs like 1099's and Consolidated Statements.   You can then download the PDF documents.  As long as they are not too numerous (like no more than 4 or 5), you can then just enter the info manually into TT.  But if you have a lot of transaction - this solution royally sucks.

Level 2
Feb 17, 2023 4:24:34 PM

I think Turbotax got updated. Now it does allow me to import 1099-DIV and 1099-B for different taxpayers in my family. I don't know if all the other related issues other users encountered still exist since I didn't go any farther yet, but at least I don't have to manually type in every sale entry from 1099-B, which would be absolutely absurd (as others stated). Try it out today and see if the import works for you. Good luck.

Level 2
Feb 17, 2023 4:53:36 PM

Thanks but this issue happened today, right before I posted this issue.

Level 15
Feb 17, 2023 5:18:21 PM

You can quickly enter this manually.  Your brokerage statements should include a summary of your transactions, grouped by sales category.

 

There are seven possible "Box" designations that indicate the holding period (Long/Short Term) and the reporting status.  These are the only ones you have to summarize. If you want to manually enter your 1099-B as the summaries.

 

  1. Tell us about your 1099-B sales for this BOA account
    1. Answer the questions
  2. Since you have more than a few BOA sales, we recommend entering sales section totals
    1. Continue
  3. Before entering sales section totals, take a moment to find them on your 1099-B
    1. Continue
  4. Now, we'll enter one sales section total on your BOA 1099-B
    1. Use the drop down menu to select the correct designation.

 

Code A. This code indicates a short-term transaction for which the cost or other basis is being reported to the IRS. Use this code to report a transaction that the recipient will report on Schedule D (Form 1040), line 1a, or on Form 8949 with box A checked with totals being carried to Schedule D (Form 1040), line 1b.

 

Code B. This code indicates a short-term transaction for which the cost or other basis is not being reported to the IRS. Use this code to report a transaction that the recipient will report on Form 8949 with box B checked with totals being carried to Schedule D (Form 1040), line 2.

 

Box C. Report on a Part I with box C checked all short-term transactions for which you can't check box A or B because you didn't receive a Form 1099-B (or substitute statement).

 

Code D. This code indicates a long-term transaction for which the cost or other basis is being reported to the IRS. Use this code to report a transaction that the recipient will report on Schedule D (Form 1040), line 8a, or on Form 8949 with box D checked with totals being carried to Schedule D (Form 1040), line 8b.

 

Code E. This code indicates a long-term transaction for which the cost or other basis is not being reported to the IRS. Use this code to report a transaction that the recipient will report on Form 8949 with box E checked, with totals being carried to Schedule D (Form 1040), line 9.

 

Box F.  Report on a Part II with box F checked all long-term transactions for which you can't check box D or E because you didn't receive a Form 1099-B (or substitute statement).

 

Code X. Use this code to report a transaction if you cannot determine whether the recipient should check box B or box E on Form 8949 because the holding period is unknown.

 

Open or continue your return (if it's not already open) and search inside TurboTax for the phrase stock sales.

  1. Select the Jump to link in the search results.
  2. Answer Yes to both Did you sell stocks, mutual funds, bonds, or other investments? and Did or will you receive a 1099-B form or brokerage statement for these sales?
    • If you land on Here are all your 1099-B sales, select Add sales from a different brokerage. Then answer Yes to Did or will you receive a 1099-B form or brokerage statement for these sales?
  3. When asked how you want to enter your 1099-B, select I'll type it in myself.
  4. Select or enter your brokerage on the next screen and continue.
  5. On the following screen (Tell us about...), answer the questions until you reach the next screen. Select the second option, Let's enter a summary instead, and select Continue.
  6. You'll now be able to enter the total proceeds (sales) and cost basis, along with the sales category. Refer to your 1099-B for the amounts and category. When finished, select Continue.

When you are done, you'll eventually come to the Here's a summary of your broker sales screen where you can edit, delete, or enter more sales.

 

You will have to mail a copy of your 1099-B to the IRS.  TurboTax will produce a Form 8453. You print the Form 8453 and attach the brokerage statement(s) to it. 

 

 

IRS requires details to be listed on a Form 8949,
or on your other forms (e.g. consolidated 1099-B) which have the same information and in the same manner as Form 8949.
Either way, if you choose to summarize, you have to mail the transaction details to the IRS within three business days of IRS accepting your e-Filed tax return.(unless you have attached a PDF of the transactions details to your e-Filed return. TurboTax seems to be adding this feature now).
Only Exception: if you summarize Category A or Category D, Form 8949 is not needed for transactions without adjustments. No mailing is necessary.
If you don't have a 1099-B from coin base (crypto) your sales category is C or F.

There is no exception for these categories.

 

Level 2
Feb 17, 2023 5:21:26 PM

Thanks but I should not have to do all of that manual work.  That's why I bought the Premium package.  TT should ask each time which taxpayer is importing and this process should be seamless.

Intuit Alumni
Feb 18, 2023 8:34:55 AM

One of our users @RichieR1  has a great workaround to import using multiple accounts here. Please try this, to see if it works for you. @mj007mj 

Level 2
Feb 18, 2023 11:13:56 AM

OK.  This worked.  

 

Please have TT fix this for next year.  When importing, the program should always ask Which Person.

Level 2
Feb 18, 2023 3:11:45 PM

I have the same problem.  We both have accounts at fidelity and no matter what  I do or select it just keeps pulling down my data. Again and again and again.  Nothing I do will give me an option to get my husbands data.