I would recommend you verify that your dividends are taxable. A cash value policy declares dividends that are not taxable. You should also ask if any of the dividends were qualified.
Let me help you navigate the missing 1099DIV.
1. Log into your return
2. select Pick Up Where I Left Off
3. In the top towards the right corner, locate the Magnifying glass/search
4. enter the exact wording 1099div
5. click Enter
6. Select the first entry Jump to 1099div
7. Did you receive any dividend income? Select YES
8. Scroll to the bottom right, click on I'll type it in myself
9. Enter the Payer name
10 Enter the ordinary dividends
11.click Continue
12. Click None of these apply