Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Sep 16, 2020 10:22:57 AM

Hi, my name it's Hensel. I'm getting this warning: Form 8960 worksheet: Your calculations could not be completed. Reference code: 2-871-273

0 4 1567
1 Best answer
Level 15
Sep 16, 2020 10:26:42 AM

Contact TurboTax support and speak with an agent concerning the reference code.

 

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

Or -

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

4 Replies
Level 15
Sep 16, 2020 10:26:42 AM

Contact TurboTax support and speak with an agent concerning the reference code.

 

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

Or -

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Level 15
Sep 21, 2020 8:46:27 AM

Hi Hensel! Thank you for reporting your experience here on the community. We are aware of this and working towards a solution.
You can contact support if you'd like to speak to an agent. If you're willing to wait, I will post updates on this thread. 

Level 15
Sep 25, 2020 8:14:54 AM

@henselguerra Have you found a solution to this? 
If not, I will have to send you a private message for more details. Please respond to this thread if you'd like my assistance. 

New Member
Sep 25, 2020 8:19:27 AM

Thank you GabiU. I've found a solution to this problem. Thank you so much for the wiliness to help!