Well...you could delete the entire 1099-R, and then enter it again manually, and try again to see what it does (if you haven't already done so)….otherwise all that is left is Customer Support on the phone:
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
