Retirement tax questions

Someone else was having an issue with that the other day.

 

I "think" the solved it by deleting the W-2, and then entering it manually from scratch.  (no pictures, no import from a W-2 provider).   I also think they were having an issue with the correct State employer ID# in box 15 not getting entered properly.

 

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If all that doesn't work, you'd have to call Customer Support...then can double-check the issue and get a software correction ticket submitted:

What is the TurboTax phone number? (intuit.com)

 

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*