This is a public internet forum, so we do not have access to your TurboTax or your Prudential account.
Just to clarify, do you not have a user ID and password for TurboTax or Prudential? If you need your user name and password for Prudential, you will need to contact them directly. If you need your account information for TurboTax, please click the links below:
Account Recovery Request for your TurboTax Account
Forgot your TurboTax Online User ID or password?
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