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Retirement tax questions
I think Turbo Tax starts out by giving you the full amount for both. You have to see the screen to put in the amounts you got. If you didn't get that screen call support.
Contact Customer Service
5am-5pm Pacific Time Monday -Friday
https://support.turbotax.intuit.com/contact/
What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
Have you filed yet? See this thread for screens shots of both the Desktop and Online versions
‎January 18, 2021
8:38 PM