On TurboTax Desktop Deluxe software, under Wages & Income when I click on Add W-2, the screen goes blank. I observed this issue with 2022 software and now with 2023 software as well. The issue has been around for years!
I was on phone with their tech support for more than 1.5 hours, did screen share but didn't get much help. TurboTax - get your act together!
P.S. Did OS update and TurboTax software update and restarted computer. Tried many things others have suggested. Nothing works.
Here are a few other postings of people having same issue.
https://ttlc.intuit.com/community/taxes/discussion/i-am-trying-to-input-my-w2-manually-but-there-is-...
https://ttlc.intuit.com/community/taxes/discussion/not-letting-me-add-a-w-2-manually-i-didn-t-have-a...
