Are you on Windows or Mac? I have Home & Business on Windows and been posting in the forum over 15 years and never heard of that. Never seen “remove form” or anything blurred out. Try updating the program, go up to Online - Check for Updates. And for Windows check for any Window system updates.
Otherwise How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991
