Are you using the Desktop installed program?
For the Desktop program, switch to Forms Mode (click Forms in the upper right). If Schedule A is not listed in the left column, you can open Schedule A by clicking on Open Form at the top of the left column and finding A in the list of US forms on the right side. You can print it from there. There are also other places like on the main Info Worksheet (not My Info or Personal Info wksht) part VI Additional Information with 3 checkboxes to force Schedule A.
How to change between the Standard Deduction and Itemized Deductions
https://ttlc.intuit.com/community/accessing/help/how-do-i-change-from-the-standard-deduction-to-item...
Oh, and have you updated the program? Go up to Online-Check for Updates.
