Please use the following link to contact Customer Support for further assistance.
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
The HSA is handled in 3 parts in the TT program ... make sure you did all three ...
First the contribution:
https://ttlc.intuit.com/replies/4557768
https://ttlc.intuit.com/replies/4785646
Next the limitations screen to confirm you are eligible to make the contributions:
Until you complete the HSA portion of the TurboTax interview to establish your eligibility for an HSA contribution, TurboTax will treat the amount entered on the W-2 form as an excess HSA contribution.
https://ttlc.intuit.com/replies/4788059
And lastly any distribution:
https://ttlc.intuit.com/replies/4787864
