@ suejohnson461 wrote:
This didn't work in August 2020. I get the following failure no matter what charity I try to add:
type Status report
message Required Long parameter 'charity' is not present
description The request sent by the client was syntactically incorrect.
This thread is about 3-4 years old and transferred into this new community forum when it started up in June of 2019. The information in the answer above is no longer relevant. It refers to an old Beta version of ItsDeductible from several years ago that was short-lived because it was problematic. The only version now is the "classic" version at https://turbotax.intuit.com/personal-taxes/itsdeductible/
I can confirm the error you are getting. I just attempted to add a test charity and got the same error message you did. I don't know why. Perhaps there is some kind of server problem.
I'll also see if another forum helper @SteamTrain is getting the same error. If so, we can report it to a Moderator to be sure TurboTax is aware of it.
If you have a second browser handy, you can see if using a different browser makes any difference or not.
Otherwise, you can speak to TurboTax Support during business hours.
Hours are 5AM-5PM Pacific (8AM-8 PM Eastern) Monday-Friday.
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
