@smith_geoffrey
There has been a fix for many months now, those who experience this issue on a Windows computer (W 8 & 10 at least)....but the prior person who posted here never bothered to respond...
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........ This is the likely issue with anyone with a blank page during the running of Desktop TTX software on a Windows computer.
.......TTX should only be installed and run as an Administrator.....not in some guest account without administrator privileges...but it's hard to know each person's exact setup.
But even if you did that already, there is an internal setting that sometimes needs to be implemented also.
So...Save your tax file and Exit TurboTax....then:
1) right click TurboTax 2019 icon
2) Select … Properties
3) Select the Compatibility tab
4) In the "Settings" box … check the box to "Run this program as an administrator"
5) Apply...OK...then restart the program and try again
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This has fixed the problem for a number of users now.
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
