California Tax Return cannot refile

derrickyim · ‎February 18, 2021

I was told that my CA state tax return was rejected.

I went through all the changes that were required and tried to refile but when it wouldn't let me.

When I go to Step 3 (Get ready to save and file your returns), its telling me that my only option for 2020 California tax return is "Change" (There is "File Later" but its greyed out and I can't even click it).

And when I go to change, only option that I have is "I'm not ready to file" and when I click on save, it just takes me back to the same previous page.

Spent numerous hours trying to fix this but getting nowhere... please help.

Thank you

KatrinaLO · ‎February 23, 2021

Please see the TurboTax FAQ below for more information about rejected returns and how to fix them:

https://ttlc.intuit.com/community/rejections/help/how-do-i-fix-a-rejected-return/00/26136

Please see the Customer Support phone number below for further assistance:

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

derrickyim · ‎March 1, 2021

This did not help. Its not letting me refile at all even after I made all the revisions.

I talked with 3 specialists on the phone and they all couldnt fix the problem and said they will connect me to another specialist but the call got dropped. Been stuck on this for 2 weeks now

California Tax Return cannot refile

State tax filing

State tax filing