Are you using the Desktop program? That sounds like the 44.99 price to buy a state program (not to efile, Efiling is another 24.99).
Contact Customer Service
You need to pick the CD/Download program in the product drop down box.
5am-5pm Pacific Time Monday -Friday
https://support.turbotax.intuit.com/contact/
What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
