@rogler
Have you rebooted your computer since downloading the state programs?
Are you using Windows or Mac OS? If Windows, is this the loop you are in?
FAQ: State install update loop
https://ttlc.intuit.com/community/tax-topics/help/state-loop-indicates-turbotax-is-up-to-date-after-...
If you don't get help in this forum, you can phone TurboTax Support for assistance:
Support hours are 5AM-5PM Pacific (8AM-8PM Eastern), Mon-Fri
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
Or use this contact form to get a phone number:
https://support.turbotax.intuit.com/contact
