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State tax filing
Not sure I understand. You are using the Desktop installed program, right? Did you already download a different state program for the free one? The 44.99 is to buy a state program download. It's not a efile fee. You can print and mail state returns for free or each state return including the first one is 24.99 to efile.
For a refund Contact Customer Service
5am-9pm Pacific Time Monday - Sunday
https://support.turbotax.intuit.com/contact/
What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
March 23, 2020
2:14 PM