State tax filing

Not sure I understand.  You are using the Desktop installed program, right?  Did you already download a different state program for the free one?  The 44.99 is to buy a state program download.  It's not a efile fee.  You can print and mail state returns for free or each state return including the first one is 24.99 to efile.  

 

For a refund Contact Customer Service
5am-9pm Pacific Time Monday - Sunday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632