Re: Turbotax Deluxe 2019 is not downloading states...
Level 15

State tax filing

You might have to uninstall, and get a whole new installation file pushed to you.

 

But, that problem has been cropping up all over with no definite solution yet.  You'll have to work with Customer Support...eventually, if they can't fix it ….maybe they'll push a new installation file to you...make sure they cover your extra state too  (they can put a separate state installation file in a download account for you)   BUT providing those files is their call, not anyone here.

 

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

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