@DcBrucelee wrote:
Thanks. I am using Turbotax premier software. I purchased Deluxe version in January but it did not work as the State kept going to the loop said the software has been updated. Now with Premier with the CA 540 form still saying not available in Turbotax. I have never ever have any issue with this software in the past 10 years until now!
Make sure that you software is up to date. See this TurboTax support FAQ - https://ttlc.intuit.com/community/updating/help/verify-turbotax-for-windows-basic-deluxe-premier-or-...
If your software is at the latest release -
Try downloading the state program again from your download account, if available - https://shopping.turbotax.intuit.com/unified/downloads?route=myaccounts
If there is not a state installation file in your download account, then contact TurboTax support and they can push the state program to your account.
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Make sure that you edit the product on the contact website to what you are currently using on your PC
