State tax filing
If there's nothing for box 14 on your W2, then make sure that you leave all the boxes empty for box 14. You should have nothing for the description, the amount, and category.
If you are using TurboTax Desktop, you will need to correct your return and/or update your program by following the onscreen instructions.
If you continue having issues, you can check some of our common solutions. If your tax return can't be e-filed for some reason, TurboTax will let you know.
If your issue continues, contact us again and give us more details.
