Well, the "Online" version for 2021 is only in a very crude condition....many, many internal software links are still not connected. People really shouldn't get all worked up and started in on the tax software until mid-Jan or later ( yeah, just a personal opinion)
We won't know if the 2021 software really deals with it properly until perhaps...late January. Only then can any real error tickets be issued to get it corrected...only IF it still remains a problem....and then you would contact Customer Support to get it actually logged and corrected with official TTX channels. (which this forum is not)
What is the TurboTax phone number? (intuit.com)
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Other things (workarounds below) to try in the future.....but I have no idea if this would really work or even be necessary until late January of 2022
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Whether a 1099-DIV or a 1099-INT:
IF you had multiple states for the Municipal Bond tax-exempt interest, try breaking out the NY bond amount into it's own 1099-DIV or 1099-INT form.
For instance. box 8 on a 1099-INT is $1000, of which $100 is from NY bonds, and $900 is from all other states.
Create two 1099-INT forms,
........one with all the other boxes and box 8 being $900 and all of it tagged as "Multiple States".
.........and a second 1099-INT with $100 in box 8 and tagged as being from NY bonds. (If you have any box 13 amounts ...you may have to include those in the proper 1099-INT form)
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Similar for the 2021 1099-DIV if you have mixed states for it's box 12 amounts. (for a 2021 1099-DIV, tax-exempt interest has moved to box 12, at least on the IRS Draft forms....in 2020, they were in box 11).
BUT...the TTX "Online" software 1099-DIV forms for 2021 are still showing the 2020 box numbering (today, 12 Dec)...i.e. box 11 for exempt interest/dividends. Might be best to delete your 1099-DIV forms (if using them) and revisit AFTER TTX actually changes them to the proper box numbering formats....a guess??? mid-late January.
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
