Based on the TTX software behavior for prior years....In order to file more than 5 states, you have to use the desktop software, which allows preparation of as many states as needed........and the extra state(s) has to be mail-filed.
.....But the Desktop only used to allow e-filing of 3 states , and the rest have to be snail-mailed in.
You can transfer your file to the desktop software (Full Windows or MAC computers only) , but not sure what happens if you've already e-filed those other 5 states.
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IF you've already paid for filing Fed and 5 states...Call Customer Support to see if they'll get you a free download for TTX and extra downloads for the 5 states you've already file (if you've already filed those) But that's up to them, we have no control over what they allow in this forum.
What is the TurboTax phone number? (intuit.com)
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If you haven't paid for the tax software yet, then you can just buy the desktop software (use Deluxe or higher version). One state download is free using Deluxe or higher, but every state e-filed is an extra $25 right now.
TurboTax® 2020-2021 CD/Download Tax Software, Compare Desktop Tax Preparation (intuit.com)
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
