The question is did you complete the FILE tab all the way to the end (past the payment screen) and transmit the returns yourself ? Only you have the control over filing your own return.
First -- verify that your returns have been
filed and accepted -- then check the fed & state web sites to
see where you are in the process-
Check Your E-File Status on this Secure TurboTax
website
https://turbotax.intuit.com/efile/efile_status_lookup.jsp
- It will show the date you transmitted your
return and if it was accepted or rejected.
- Both your Federal and State will be listed
separately if you filed both.
- It will tell you when you E-filed
- The electronic filing date
See the following TurboTax support article on
checking your e-file status - https://ttlc.intuit.com/questions/1908859-how-do-i-look-up-the-status-of-my-e-filed-return
For the Feds:
http://www.irs.gov/Refunds/Where's-My-Refund-It's-Quick,-Easy,-and-Secure.
https://www.irs.gov/uac/newsroom/irs-answers-common-early-tax-season-refund-questions-and-addresses-...
https://www.irs.gov/uac/newsroom/2016-tax-changes
https://www.irs.gov/Refunds/Tax-Season-Refund-Frequently-Asked-Questions
For the states:
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund
https://ttlc.intuit.com/questions/1901670-how-do-i-contact-my-state-department-of-revenue
