Sorry, Big Home Tax is a scam. Authorized Sellershttps://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-product-orders/obtain-authentic-t...
You probably have to buy it again from a legit place. How to contact Turbo Taxhttps://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991
