Make sure your system used to operate your software is compatible with the TurboTax Desktop software requirements.
As it's hard to tell what you have tried to update the software, please see the following links as they may provide a solution to force an update so you can proceed with your tax return preparation.
Manually Update TurboTax for Windows
Troubleshoot TurboTax Desktop for Windows Issues
State install/e-file update loop
If you are preparing your tax returns using a MAC, please see these links for guidance:
Troubleshoot TurboTax Desktop for MAC issues
Why does TurboTax Desktop for MAC keep saying there are updates
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