The desktop download for 2022 is still available. Not sure why the rep did not know that. If you purchased it from TT it should be in your downloads. You need the download in order to open a .tax2023 file. And .... you know....always save a pdf and print a copy for yourself....
- Go to Access my downloads and sign in with the same user ID you used to purchase your software
- On Your TurboTax account, select the Downloads tab
- Select the version you want to download and save it somewhere on your computer where you can find it
- If you need help finding your download, we have instructions for Windows and Mac
- Install your software by double-clicking the downloaded file
- If you need help installing, we have instructions for Windows and Mac
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
