@mjf95029 wrote:
unfortunately when I sign on to the tax home web page the only thing I see is tax home and documents. then welcome to turbo tax start your return.
Why did they make this process so complicated this year.
If that is all that you are seeing when signing onto the online account and you used the TurboTax online account to complete a 2023 tax return, then you are in the wrong account. You must sign onto the online account using the exact same UserID that you used to create the 2023 account.
See this TurboTax support FAQ for how to view all of your TurboTax accounts - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-...
