You did not pay your fees when you filed if you chose refund processing. You agreed to have your fees deducted from your federal refund by the third party bank when the IRS issued your refund. Remember that federal and state refunds do not arrive at the same time. They are issued separately by completely separate taxing authorities. It is possible that the IRS reduced your federal refund if you owed child support, back taxes, or if the IRS caught and corrected a mistake made on your return. If that happened, the IRS will be sending you a letter in a few weeks. Check the IRS refund site to see what it says about the amount of the refund that was issued to you.
You need your filing status, your Social Security number and the exact amount (line 35a of your 2023 Form 1040) of your federal refund to track your Federal refund:
https://www.irs.gov/refunds
When you choose "refund processing" TurboTax gets its fees when the IRS releases your federal refund. Your refund goes to the third party bank. The bank takes out your fees and then that bank sends the rest of the federal refund to you.
How can I see my TurboTax fees?
https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online
What is Refund Processing Service?
Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.
You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com
https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service
Federal and state refunds come from completely separate entities, There is no rule as to which one will come first or how much time there will be between their arrivals. Some states process returns quickly and some are very slow.
STATE RETURN
Make sure your state return was accepted: https://turbotax.intuit.com/tax-tools/efile-status-lookup/
To track your state refund:
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund
https://ttlc.intuit.com/community/state-taxes/help/how-do-i-contact-my-state-department-of-revenue/0...
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
