You didn't answer if you used the Desktop program or the Online version. What does the IRS say? Did they received it? Where’s My Refund
https://www.irs.gov/refunds
And log into your IRS account and see if they got it.
https://www.irs.gov/payments/view-your-tax-account
You could be getting Turbo Tax emails if you have another account. How to view all your accounts
https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-...
It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/
