We can not help you with this in the community.
Please contact Credit Karma on their Contact Us page.
See these resources for more information:
See Offer details and disclosures for the Refund Advance program for more information.
TurboTax Help article When will my refund be deposited into my Credit Karma Money™ account?*
Credit Karma's What is TurboTax Refund Advance?
Make sure your accounts are linked: Linking Credit Karma with TurboTax Account
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
