No one in the user forum can change anything for you.
If you have not used the expert services from TurboTax Live---which is what you are posting your question from---you can remove "Live."
https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/00/27312
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
