What exactly is missing? Turbo Tax doesn't have copies of the actual W2s or 1099 forms. Only the info you entered from them. Are you missing the backup worksheets? Try downloading it again. It should have all the worksheets.
Or maybe you have another account? How to view all your accounts
https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-...
It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/
If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.
