@nicole_bronstad Online TurboTax is in transition from 2022 to 2023. Until the transition is complete--in early December--your account may be "frozen"---meaning you have to wait and access the 2022 return you started when the online system re-opens for 2023. Your 2022 data is saved---when you are able to access it, you will need to finish preparing your 2022 return using downloaded desktop software on a full PC or Mac. Online for 2022 is closed--you cannot use online to make changes or add to your 2022 return. And... the 2022 return will have to be filed by mail; you will not be able to e-file it.
When it re-opens:
You will be able to access the return you started by using the exact same account and user ID that you used when you started it. But you can no longer use online software for any further changes.
Online tax preparation and e-filing for 2022 returns is now permanently closed.
Now it is too late to use online software or to e-file. If you have any changes/corrections at all to make to your 2022 return, you now have to complete it using desktop software, which you must download to a full PC or Mac (not to a mobile device).Then you need to print, sign and mail it.
https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turb...
If you already paid for your online software you can ask customer support for a download of the desktop software.
They are available from 5 a.m. to 5 p.m. Pacific time Mon-Fri
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
If you are getting a refund, there is no penalty for filing late. If you owe tax due, then file and pay the amount due as shown on the Form 1040, but expect a bill later from the IRS for the penalty and interest you will owe. Only the IRS will calculate this—TurboTax will not calculate it.
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.
Federal and state returns must be in separate envelopes and they are mailed to different addresses. Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
