Were you having any Turbo Tax fees deducted from your refund? Then it goes through a 3rd party bank first to take the fees out. So if your bank rejected the deposit it would send the refund back to the other bank. So check the SBTPG bank for it.
If the IRS has released and sent your funds (check with the IRS "Where's My Refund" tool, or if you spoke to the IRS, and they told you it was sent), you can log in to SBTPG's refund lookup tool to see the status of your funds.
To log in, choose the "For taxpayers" portal at:
https://www.sbtpg.com/
