If you opted to have the TurboTax fees deducted from your refund by using the Refund Processing Service, the IRS sends the refund to the third-party processor to have the TurboTax fees along with the service charge deducted, and the remaining funds are deposited into the account specified on your return.
What is Refund Processing Service? - Intuit
To review your TurboTax fees, please visit the help article below.
How do I review my fees in TurboTax Online?
If these help articles don't address your situation, please visit the link below to help get you connected to the right person for assistance.
How do I contact TurboTax? - Intuit
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