The "live" experts cannot help with past year tax returns. They only help with the current tax year--2022. Yes using Live is more expensive. See the fees here
ONLINE 2022
https://turbotax.intuit.com/personal-taxes/online/
And just so you know—online prices go up in March—Pay your fee before then to lock in the discount
https://ttlc.intuit.com/community/choosing-a-product/help/what-is-turbotax-live/00/27191
https://ttlc.intuit.com/community/choosing-a-product/help/what-is-full-service-by-turbotax-live/00/2...
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
