Any type of issue concerning the TurboTax account fees must be addressed with TurboTax support. We do not have your account information on this forum.
When contacting Support use the key words Billing Issue.
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
