There will be a delay in the processing of your return and you should continue to try to contact the IRS but do not send a new copy in.
To contact the IRS, please see the TurboTax FAQ below:
How do I contact the Internal Revenue Service (IRS)?
When calling the IRS do not choose the first option re: "Refund", or it will send you to an automated phone line.
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So after first choosing your language, then do not choose Option 1 (refund info).
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Choose option 2 for "personal income tax" instead.
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Press 1 for "form, tax history, or payment".
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Press 3 "for all other questions.
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Then press 2 "for all other questions
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When it asks you to enter your SSN or EIN to access your account information, don’t enter anything.
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After it asks twice, you will get another menu.
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Then press 2 for personal or individual tax questions.
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It should then transfer you to an agent.
