@tubotax2018shrugged0214 wrote:
You, Turbotax, has billed my discover credit card for $83.26 I just learned. I didn't not authorize that amount of billing from you, Turbotax, when I did my taxes online with you folks on February 19, 2022. The amount for which I did authorized to be billed was about half that amount. It was the amount required to upgrade my Turbox Tax service from you up from the free service, a service that was reportedly needed to handle my tax situation and nothing else. Please tell me how you will refund me the over-charged amount? If I don't hear back from you within about 4 days, I will ask Discover to withhold the entire payment until I hear from you regarding this needed partial refund, the needed correction concerning this matter. Thank you. Mark
This is not TurboTax support so we have no access to your account.
See this TurboTax support FAQ for checking your fees - https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/0...
You will need to contact TurboTax support for this issue. Use the key words Billing Issue
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
