The IRS issues most refunds from e-filed returns in about 21 days, although some returns take more time to review. The IRS issues refunds, not TurboTax. This means that we can't say for sure why you haven’t received your refund if it's been longer than 21 days since you e-filed. You are doing the right thing by reaching out to the IRS directly to find out more about the error you are seeing on the Where's My Refund? site. For more information, please see the FAQ link provided below:
When will I get my IRS tax refund?
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